MYCPE ONE - Senior Information Technology Manager
Mycpe OneGujarat, India7 days ago
Job descriptionEstablish robust operational workflows, technical infrastructure, and client onboarding procedures. Oversee daily operations, including cybersecurity monitoring, helpdesk support, cloud hosting, and IT service delivery. Ensure service uptime, reliability, and high responsiveness across all platforms. Recruit, develop, and lead a high-performing technical and support team. Define roles, set performance goals, and foster a culture of accountability and excellence. Mentor team members to promote growth and professional development. Design and implement cybersecurity frameworks aligned with best practices and industry standards (SOC 2, HIPAA, IRS Pub 4557). Maintain incident response protocols, data protection policies, and compliance documentation. Stay ahead of emerging threats and proactively implement preventive measures. Build and nurture strong relationships with CPA firms to understand and address their IT and compliance requirements. Oversee client onboarding, service delivery, and project implementations. Drive exceptional client satisfaction and long-term Bachelors or Masters degree in Information Technology, Computer Science, or related field. 12+ years of experience in IT services, with at least 5 years in a leadership role. Proven experience managing cybersecurity, cloud hosting, and IT infrastructure operations. Strong understanding of compliance frameworks relevant to accounting and financial industries. Excellent leadership, communication, and stakeholder management skills
Leadership :
- Develop and execute the divisions long-term vision, strategy, and roadmap.
- Define and manage IT service offerings tailored for CPA and accounting firms.
- Set, monitor, and manage budgets, forecasts, and key performance metrics.
Operational Oversight :
Team Building & Management :
Cybersecurity & Compliance :
Client Focus :
(ref : iimjobs.com)
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Information Technology Manager • Gujarat, India
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