Workday HCM Manager

At

Sutherland , we are committed to delivering exceptional digital transformation and human-centered experiences for our clients across the globe. Our people are at the heart of this journey — and our HR technology platforms are key enablers in driving employee engagement, operational efficiency, and business impact.

We are looking for a

Workday HCM Associate Manager

to lead the administration, optimization, and continuous improvement of our Workday ecosystem. This role will be pivotal in ensuring that our HR systems evolve in alignment with Sutherland’s global people strategy and business priorities.

Key Responsibilities

Workday HCM Management

Oversee daily operations, configurations, and maintenance of the Workday HCM system.

Manage configuration updates, testing, and deployment of new functionalities and releases.

Ensure data accuracy, system integrity, and compliance with global security and privacy standards.

Act as the primary liaison between HR, IT, and business stakeholders for system enhancements, issue resolution, and process improvements.

Team Leadership & Collaboration

Lead and mentor a small team of Workday analysts or specialists, fostering a culture of learning and accountability.

Prioritize and allocate workloads efficiently, ensuring timely delivery of system changes and support requests.

Collaborate with HR Centers of Excellence (COEs), Payroll, and Business HR teams to understand requirements and translate them into scalable Workday solutions.

Continuous Improvement & Governance

Identify opportunities to streamline HR processes and improve efficiency through Workday automation, dashboards, and integrations.

Maintain robust documentation for configurations, workflows, and data governance standards.

Stay ahead of Workday release updates, assess their business impact, and coordinate testing and rollout of new features.

Stakeholder Management

Partner with global and regional HR leadership to align Workday capabilities with organizational goals.

Present analytics, reports, and recommendations to senior stakeholders to support data-driven decision-making.

Qualifications & Experience

Bachelor’s degree in Human Resources, Information Systems, or a related field (Master’s preferred).

4–7 years of hands-on experience with Workday HCM, including configuration, reporting, and integrations.

Strong understanding of HR processes, data governance, and compliance.

Experience in Workday security management, business process design, and data loads.

Proven ability to operate effectively in a fast-paced, global, and matrixed organization.

Technical Skills

Proficiency in

Workday HCM Core

modules.

Strong experience in

Workday Reports (Advanced / Matrix)

and

Calculated Fields .

Excellent

Excel

and

data analysis

skills.

Soft Skills

Excellent communication and stakeholder engagement skills.

Strong analytical and problem-solving mindset.

Proactive, detail-oriented, and collaborative approach.

Ability to manage multiple priorities and drive outcomes through influence.

Why Join Sutherland

At Sutherland, you’ll be part of a global, future-ready organization that values innovation, agility, and continuous learning. In this role, you’ll have the opportunity to modernize HR systems, enhance digital employee experiences, and shape the next phase of our people technology transformation.