Regional Sales Manager

Employee enhancement

• Communicates expectations and objectives providing ongoing feedback, and addressing shortcomings.
• Balances the workload, commitments and priorities of individuals vs the company when setting expectations and assigning work.
• Monitors and ensures the efficient and appropriate use of resources, tools.
• Uses individual as well as group goal setting to maximize performance.
• Challenges rules or practices that present inappropriate barriers to independent action and decision-making.
• Brings excellent performance to the attention of the larger organization.
• Seeks resources that will enhance the team's productivity.
• Develops and supports employees' career plans and learning opportunities.
• Applies company policies and procedures in managing direct reports performance.
• Coaches in different areas, identifying training and development needs to support professional growth. Customer satisfaction
• Responds to customer / internal partner needs in a timely, professional, helpful, manner, regardless of the attitude.
• Shows customer / internal partner that their perspectives are valued.
• Adapts to the different working styles, personalities and cultural backgrounds of the people they work with Empowerment
• Delegates authority to match responsibility, holding staff accountable for agreed upon commitments.
• Supports staff in taking independent action, providing coaching along the way.
• Delegates responsibility rather than taking charge or micro-managing when staff have the capability. For your given perimeter Territory Management
• Makes forecasts and revenue projections for territory.
• Develops and maintains long-term territory plans. Negotiating
• Supports business change, acting as a single point of contact for senior stakeholders, facilitating relationships between them.
• Creates an open and constructive environment for negotiation, assuring all parties that a fair solution will be attained.
• Persuades others to review their demands and reconsider their positions.
• Expresses ideas / solutions in an appropriate manner to over come resistance, complaints and frustration from others.
• Builds rapport with the other parties to foster positive and productive relationships.
• Creates value based on shared interests to produce win-win outcomes. Product & Service technical knowledge
• Matches product / service to obvious customer needs.
• Locates and uses expertise of others to improve product knowledge.
• Displays knowledge of how products / services compare with those of the competition.

Skills Required

Sales, Regional Sales Manager, Business Development, B2C, Retail