International Voice Process

Job Title : International Voice Process Executive

Location : Ahmedabad Gujarat

Type : Full Time

We are inviting applications from motivated individuals for the position of Voice Process Executive . Candidates must be open to relocation to Ahmedabad Gujarat. This role offers a remarkable opportunity for both freshers and experienced professionals to enhance their careers within a supportive and dynamic organizational culture.

Role Overview

As a Voice Process Executive you will interact with customers over the phone to address inquiries resolve issues and provide accurate product or service information. You will ensure customer satisfaction through professional courteous and solution-oriented communication.

Key Responsibilities

Handle inbound and outbound customer calls with professionalism

Resolve queries promptly and empathetically

Maintain call quality standards and ensure customer delight

Eligibility Criteria

Minimum qualification : High School Diploma or equivalent

Freshers are welcome; prior experience in a voice process or customer service (minimum 1 year) preferred

Excellent verbal English communication skills with clear pronunciation

Basic computer knowledge and listening skills

Willingness to work in rotational shifts including weekends and night shifts

Salary : CTC per month (based on interview & experience)

Perks and Benefits

Provident Fund

One-way cab facility (for night shifts)

Shift allowance

Insurance coverage

Language Requirement : English (Proficient)

Required Skills :

customer servicebusiness process outsourcing (bpo)international bpocommunicationcustomer supportvoice processbpoenglishinternational voice process

Key Skills

EIGRP,VOIP,VMware,Avaya,BGP,LAN,OSPF,QoS,Project Planning,Scripting,Unity,Troubleshooting

Employment Type : FULLTIME

Experience : years

Vacancy : 1

Monthly Salary Salary : 300000 - 456000