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Support Engineer - Microsoft 365

CliqHRPune

6 days ago

Job description

We are looking for a proactive Support Engineer to manage IT systems, cloud infrastructure, and user support. You will ensure system availability, security, and compliance while driving efficiency and providing seamless technical support.

Key Responsibilities :

Manage IT systems, servers, endpoints, and backups.
Troubleshoot hardware, software, and network issues.
Administer Microsoft 365 (Teams, SharePoint, OneDrive, email).
Manage AWS accounts, Workspaces, and user access.
Oversee PAM tools and enforce security protocols.
Monitor office networks, firewalls, and VPNs.
Implement IT compliance and data security measures.
Maintain documentation for systems and processes.

Key Skills & Qualifications :

2-4 years in IT administration or support.

Strong knowledge of Windows / Linux and networking.

Microsoft 365 and AWS user management skills.

Familiarity with PAM tools and IT compliance frameworks.

Excellent troubleshooting, communication, and problem-solving skills.

Preferred Qualifications :

Certifications (M365, AWS SysOps, CompTIA Security+).

Experience with scripting (PowerShell, Python).

Startup exposure and long-term role stability.

(ref : hirist.tech)

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Support Engineer • Pune