Responsibilities :
- Team Management : Lead and manage a team responsible for the processing of medical claims, ensuring high standards of efficiency and accuracy.
- Claim Evaluation & Decision Making : Oversee and make critical decisions regarding the genuineness and validity of customer claims. This includes evaluating claims against policy terms and medical documentation to ascertain the appropriateness of the treatment.
- Policy & Medical Compliance : Ensure that all claim decisions are strictly in line with established company policy guidelines and align with medical best practices and documentation.
- Quality Assurance : Implement and monitor quality control measures for claim processing, identifying areas for improvement and ensuring consistent accuracy.
- Discrepancy Resolution : Guide the team in resolving discrepancies in claims, working closely with relevant stakeholders to ensure fair and accurate outcomes.
- Process Improvement : Continuously identify opportunities to enhance the claims processing workflow, implementing efficiencies without compromising quality or compliance.
- Training & Mentorship : Provide ongoing training and mentorship to the claims processing team, enhancing their medical and policy evaluation skills.
Required Skills :
MBBS qualification from an Indian institution.Strong medical acumen to evaluate treatment appropriateness and medical documents.Ability to manage and lead a team responsible for processing claims.Proficiency in making decisions based on policy guidelines and medical assessments.Excellent analytical and problem-solving skills for claim evaluation.Strong communication and interpersonal skills to interact with team members and stakeholders.High level of attention to detail and commitment to accuracy.Skills Required
Team Management, Decision Making, Quality Assurance, Mbbs, Analytical Skills