Information Technology Operations Manager Junior

About the Role

We are looking for a proactive and leadership-driven

Junior Operations Manager

to oversee and streamline day-to-day operations across our

Software Development

and

Digital Marketing

teams. The ideal candidate should possess strong coordination skills, a problem-solving mindset, and the ability to manage people and processes efficiently. This role suits someone with

6 months to 1 year of experience

who demonstrates strong managerial potential and a passion for the IT industry.

Note : Fluency in

Malayalam & English

(spoken and written) is mandatory for coordinating with Kerala-based teams and abroad clients(US and UK).

Key Responsibilities

Coordinate daily tasks and workflows for both Software Development and Digital Marketing teams.

Ensure smooth project execution by tracking timelines, deliverables, and team updates.

Act as a communication bridge between management, clients, and internal teams.

Assist in resource planning, task assignment, and performance monitoring.

Identify operational issues and implement quick, effective solutions.

Maintain project documentation, progress reports, and task trackers.

Conduct team meetings, follow-ups, and review sessions to ensure accountability.

Support onboarding, training, and process improvements for team members.

Collaborate with QA, design, marketing, and technical leads to streamline cross-team coordination.

Ensure adherence to company processes, quality standards, and deadlines.

Requirements

6 months to 1 year of experience

in operations, project coordination, or similar roles (IT or digital domain preferred).

Strong communication, leadership, and people-management skills.

Excellent organizational and multitasking abilities.

Problem-solving mindset with the ability to handle team conflicts and deadlines.

Proficiency in project management tools (Trello, Asana, Jira, Notion, etc.).

Preferred Skills

Experience coordinating software or marketing projects.

Ability to prepare reports, client updates, and internal documentation.

What We Offer

Competitive salary with performance-based increments.

Opportunity to work closely with cross-functional teams across India, UAE, and USA.

Fast-learning environment with mentorship and growth opportunities into senior operational roles.

Supportive team culture, structured processes, and hybrid work options.

Exposure to real-time software, marketing, and business operations.