Finacle Support with a leading Bank

Roles and Responsibilities To anchor following responsibilities :

• Support and maintenance of Finacle Core Banking System.
• Incident management, analysis, solution and implementation.
• Timely restoration (Quick fix) to streamline operations till permanent solution gets ready.
• Comprehensive testing through functional team to ensure quality release in production.
• Timely delivery of product patches with proper testing to ensure minimum impact to the business.
• Introduce and enforce policies to reduce system disruptions and ensure maximum uptime.
• EOD BOD, interfaces and batch processing.
• User and vendor collaboration to ensure quality and timely delivery.
• Collaboration with various IT and Business stakeholders to ensure seamless support.
• Comprehensive documentation wherever applicable.
• Compliance on bank processes and IT security policy.
• System audits – Internal, External and Risk Based.
• Comprehensive MIS for various business units and leadership team.
• Devise and implement all the technical solutions in Finacle Core Banking.