Key Account Manager

Job Title : Account Manager / Customer Success Manager

Department : Sales

What You’ll Be Doing

Build and nurture relationships with CXO-level stakeholders (CEO / CFO) across SME clients.

Grow wallet share from existing customers and deliver a measurable % of revenue growth month-on-month.

Lead revenue origination efforts through both upsell opportunities and new client acquisition.

Serve as the key point of contact for multiple client accounts across their lifecycle.

Identify and implement innovative deal structures to stay ahead of the competition.

Address complex customer queries related to Trade Finance and Drip’s product offerings.

Achieve and exceed annual origination and revenue targets from assigned accounts.

Work closely with internal stakeholders across sales, credit, operations, and product teams to drive seamless client experience.

Maintain a zero-dropout approach by deeply understanding client needs and building trust-based relationships.

What Makes You a Great Fit

Minimum 3 years of experience in Business Development, Account Management, or Sales Operations.

A proven sales professional with a track record of consistently exceeding revenue targets.

Strong commercial acumen with the ability to think analytically and deliver data-backed insights.

Ability to own and drive outcomes in a fast-paced, unstructured environment.

Exceptional communication and interpersonal skills—comfortable interacting with stakeholders over calls, emails, and virtual meetings.

High level of ownership and a growth mindset.

Additional Details

Job Location : Solitaire Corporate Park, Andheri, Mumbai

Work Model : Work from Office (Monday to Friday)

Weekends Off : Saturday & Sunday