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Digital Solutions Manager

Digital Solutions Manager

SchbangRepublic Of India, IN
30+ days ago
Job description

Job Title : Account Manager

Location : Mumbai (On-site)

Experience : 4+ years

About Schbang

Schbang is a creative technology transformation company delivering future-ready digital solutions across design, technology, marketing, automation, and innovation. We empower brands with full-stack digital capability, measurable business impact, and award-winning execution.

Role Overview

We’re looking for a high-energy, client-obsessed Account Manager who has experience working with Tech, SaaS, Digital Product, UI / UX, and App / Web Development services . You will be the bridge between our clients and internal tech / design teams — ensuring seamless delivery, proactive problem-solving, and exceptional client experience.

This role demands someone who thrives in fast-paced environments, handles escalations like a pro, and never gives up until the client says “Schbang!”

Key Responsibilities

  • Lead end-to-end client servicing across tech, digital transformation, UI / UX, product design & development engagements
  • Translate client objectives into measurable delivery plans and ensure timely, flawless execution
  • Build strong, senior-level client relationships — becoming their trusted digital transformation partner
  • Manage internal collaboration across Web, UI / UX, App Dev, Martech, Analytics & Design teams
  • Handle queries / escalations with maturity, speed, empathy & solution-oriented thinking
  • Drive innovation, strategic thinking, and new initiatives for client growth & digital maturity
  • Present business insights, performance reports, roadmaps & transformation plans
  • Identify upsell / cross-sell opportunities across Schbang’s digital service ecosystem
  • Maintain strong understanding of emerging tech trends & digital platforms

Must-Have Skills

  • 4+ years of client servicing / account management experience in a tech / digital / SAAS / design agency environment
  • Strong understanding of tech delivery : web / app dev, UI / UX, digital platforms, CMS, martech
  • Excellent communication & presentation skills — confident with CXOs / Founders
  • Proven track record managing high-stakes clients & escalations
  • Ability to navigate ambiguity, solve problems, and drive outcomes
  • Data-driven approach with understanding of analytics (GA expertise preferred)
  • Strong project coordination, time management & stakeholder management
  • Who You Are

  • A client champion & internal team enabler
  • Calm under pressure — thrives during escalations
  • Detail-oriented, structured, and process-driven
  • Innovative thinker with a passion for digital transformation
  • Growth-minded with a never-give-up attitude
  • Team player who motivates and collaborates across functions
  • Why Schbang

  • Work on cutting-edge technology & digital transformation projects
  • High-autonomy role with leadership exposure
  • Opportunity to influence and scale marquee brands
  • Culture that rewards innovation, excellence, and hustle
  • How to Apply

    Send your CV to lloyd.dantis@schbang.com

    Subject : Application — Account Manager | Mumbai

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