Solutions Delivery Manager - Digital

Company Description

With over 12 years of experience in the software industry, Simpro Business Solutions Pvt Ltd is a trusted partner in delivering innovative and robust software solutions tailored to meet the unique needs of our clients. Our expertise spans across Custom Software Development, Quality Assurance (QA) Services, Data Analytics, Software Support & Maintenance, and Hosting Services. Our services ensure scalability, security, and seamless integration with existing systems, while providing round-the-clock support and reliable hosting solutions.

Joining : Immediate or within 30 days from Offer

Role Description

This is a full-time, on-site role for a Solution Lead - Digital, located in Mumbai. The Solution Lead will oversee the development and implementation of digital solutions, working closely with clients to understand their needs, providing consulting services, and ensuring customer satisfaction. The role includes coordinating with various departments to deliver efficient, scalable solutions, managing project timelines, and providing technical guidance.

Role Overview

The Digital Solution will be responsible for reviewing, driving, and delivering end-to-end digital solutions by engaging with multiple internal and external partners. This role demands a strategic thinker with hands-on expertise across digital applications, infrastructure, and cybersecurity, coupled with strong delivery management capabilities.

Key Responsibilities

• Solution Leadership & Delivery

o Lead the design, development, and deployment of digital solutions aligned with business goals.

o Review solution architectures and ensure alignment with enterprise standards and security protocols.

o Drive delivery excellence through structured project governance, milestone tracking, and partner coordination

o Collaborate with cross-functional teams, vendors, and implementation partners to ensure timely and quality delivery.

o Act as the primary point of contact for digital solution escalations and strategic decisions

o Oversee the lifecycle of enterprise applications including ERP, CRM, analytics platforms, and custom solutions.

o Ensure robust infrastructure planning including cloud, network, and data center operations

o Integrate cybersecurity best practices into solution design and delivery.

o Ensure compliance with internal and external regulatory frameworks (e.G., ISO 27001, DPDP, NIS2)

o Manage project budgets, timelines, and resource allocation.

o Track KPIs such as SLA adherence, service availability, and customer satisfaction.

o Evaluate emerging technologies and propose adoption strategies.

o Foster a culture of innovation through incubation labs and digital champions.

Required Skills & Experience

Preferred Certifications