Closeloop Technologies - Zuora Specialist - Implementation & Configuration

Position : Zuora Software Implementation and Support Specialist.

Employment Type : Full-time.

Experience Level : 5+ years in software implementation, billing systems, or subscription management platforms.

Role Overview :

We are seeking an experienced and proactive professional to manage and implement Zuora billing software for our organization. This individual will be responsible for overseeing the end-to-end implementation, customization, and ongoing management of Zuora, ensuring seamless integration with existing systems and alignment with business Responsibilities and Configuration :

• Lead the deployment of Zuora billing software, ensuring timely and efficient implementation.
• Customize Zuora features to align with business requirements, including pricing strategies, subscription models, and billing and Collaboration :
• Integrate Zuora with existing systems (CRM, ERP, payment gateways) to enable seamless workflows.
• Collaborate with cross-functional teams to identify needs, gather requirements, and ensure system Optimization :
• Automate and streamline billing processes to enhance operational efficiency.
• Establish best practices for billing and subscription management using Zuora and Troubleshooting :
• Provide ongoing support to address system issues, troubleshoot errors, and ensure optimal performance.
• Train and support internal teams on Zuora functionalities and best and Analytics :
• Monitor and analyze billing performance metrics, customer data, and subscription trends.
• Generate detailed reports to support business decisions and optimize recurring and Skills :
• Proven experience with Zuora subscription management platform.
• Strong understanding of billing workflows, subscription models, and pricing strategies.
• Experience integrating Zuora with CRM and ERP systems (e.g., Salesforce, NetSuite, etc.)
• Proficiency in configuring complex pricing plans and billing rules within Zuora.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and collaboration abilities to work with cross-functional teams.
• Knowledge of APIs, web services, and data migration processes is a Qualifications :
• Bachelors degree in Information Technology, Computer Science, Business Administration, or a related field.
• Certification in Zuora (if applicable) or relevant billing systems.
• Experience in SaaS or subscription-based business models.

(ref : hirist.tech)