Customer Support Associate – Voice (UHG Process)
People Prime WorldwideKolkata, West Bengal, India4 hours ago
Job descriptionExcellent verbal and written communication skills Typing speed : Minimum 30 WPM with 90% accuracy SVAR Score : Minimum 60 Strong English comprehension, analytical thinking, and multitasking ability Basic computer proficiency and good business writing skills Customer-service-oriented attitude with strong interpersonal skills Should not be enrolled in any full-time course Must be comfortable working from office and in night shifts
Job Title : Customer Support Associate – Voice (UHG Process)
Location : Kolkata
Experience : 0–2 Years
Employment Type : Permanent
Notice Period : Immediate Joiners Only
About the Company
Our client is a reputed organization handling Member & Relationship Management in the healthcare sector (UHG Process) . They focus on delivering exceptional customer service , maintaining high standards of communication, and ensuring compliance in all interactions.
Job Description
- Handle inbound and outbound member calls efficiently and professionally
- Provide accurate information and resolve customer queries promptly
- Maintain data accuracy and proper documentation as per compliance guidelines
- Adhere to service quality and productivity standards
- Exhibit strong problem-solving, communication, and multitasking skills
Mandatory Skills / Requirements
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Customer Support Associate • Kolkata, West Bengal, India
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