Front Office Associate

Company Description

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Role Description

This is a full-time on-site role for a Front Office Associate at Best Western Summerlea in Jalandhar. The Front Office Associate will be responsible for managing receptionist duties, handling phone calls with proper etiquette, assisting with check-ins, and providing excellent customer service. Additionally, the role involves welcoming guests, addressing their inquiries and needs, and ensuring seamless front desk operations.

Qualifications

• Strong Communication and Customer Service skills
• Proficiency in Receptionist Duties and Check-in procedures
• Excellent Phone Etiquette
• Ability to handle multi-tasking and prioritize tasks effectively
• Professional demeanor with a positive attitude
• Relevant experience in the hospitality industry is a plus
• High school diploma or equivalent; additional certification is a plus

Skills Required

Customer Service, phone etiquette, Receptionist Duties