Human resources- head of hr shared services

Our client—a global player across diverse sectors—is seting up a major HR shared services Centre and looking at Leader to set up and lead this initiative

KRAs

• Build the HR Shared Services function from the ground up—defining strategy, shaping the operating model, assembling high-calibre teams and embedding robust HR processes and technology across multiple global hubs.
• Champion operational transformation : Streamline and optimize everything from employee onboarding and lifecycle management to payroll, benefits administration, and HRIS / data—leveraging automation and best practices to drive efficiency and impact.
• Design and enforce service delivery standards, SLAs and KPIs that ensure every employee around the globe receives exceptional service and support.
• Be the change catalyst : Lead global change initiatives, win hearts and minds across business units, and partner with stakeholders to drive adoption and cultural alignment.
• Build a truly international team : Attract and develop talent from around the world, foster a culture of excellence, and nurture future HR leaders.
• Stay ahead of the curve : Ensure compliance with legal and policy requirements everywhere we operate, anticipating risks and opportunities with a global mindset.
• Work with the wider HR ecosystem—centres of expertise, business partners, and technology teams—on initiatives that move the needle for both HR and the business.

Ideal Prior Experience & Education