Success Coach - Malayalam - Work From Office - HyderabadNxtWave Disruptive Technologies • Alappuzha / Alleppey, Cochin / Kochi / Ernakulam, Palakkad
Success Coach - Malayalam - Work From Office - Hyderabad
NxtWave Disruptive Technologies • Alappuzha / Alleppey, Cochin / Kochi / Ernakulam, Palakkad
6 days ago
Job descriptionFacilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. Good Communication Skills : Native speaker of Malayalam and Proficiency in English . Public Speaking Skills : Ability to confidently address and engage a large audience. Tech Proficiency : Basic proficiency in spreadsheets, AI tools, and digital platforms.
Key Responsibilities :
Student & Parent Engagement
- Guide and support students in their learning journey through regular interactions.
- Address student and parent queries, ensuring timely resolutions and follow-ups.
- Maintain accurate records of interactions and progress in CRM systems.
Supporting Students & Daily Operations
Keeping Students Engaged & Supported
Ensuring Quality & Continuous Improvement
Cross-Functional Collaboration
What Were Looking For :
Must-Have Skills
Skills Required
Crm Systems, Malayalam, Spreadsheets
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Success Coach Malayalam Work From Office Hyderabad • Alappuzha / Alleppey, Cochin / Kochi / Ernakulam, Palakkad
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