Content and Community Associate

Overview :

We seek a dynamic and motivated Content and Community Associate to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with users, understanding their needs, and providing tailored solutions to enhance customer satisfaction. This role requires exceptional communication skills and a passion for delivering outstanding customer service.

Key Responsibilities :

• Serve as the primary point of contact for users, managing day-to-day communication.
• Scale daily Punjabi / Gujarati and Marathi active users on the app by leveraging user-generated matchmakers, content creators, and moderators.
• Implement strategies for the upskilling and monetization of matchmakers, content creators, and moderators to ensure their long-term engagement and success.
• Work closely with the product team to launch and optimize new features focused on user engagement, retention, and monetization.
• Create and nurture micro-influencers within the FRND ecosystem to drive matchmaking, virtual gifting, and radio shows.
• Stay up to date with new social media trends, insights, and best practices. Utilize this information to enhance engagement and grow the platform.
• Manage and support different speaking communities to foster a positive and interactive environment.

Requirements :

The FRND team operates six days a week, with every 1st and 3rd Saturday working.

About FRND

FRND is redefining the way people connect by building a social platform that's not just engaging but also safe, inclusive, and fun. We're a rapidly growing startup with a bold mission : to transform online interactions into meaningful relationships.

Why FRND

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Skills Required

Gujarati, Punjabi, Marathi