Client Relationship Lead

Job description

Position Summary

An Associate Group Head / Group Head would look into the day-to-day needs of an account and also ensure the long-term stability and growth of the relationship and revenue along with the Account Director. An Associate Group Head / Group Head must assist the Account Director to deliver brand objectives. An Associate Group Head / Group Head also serves as the internal team leader and drives integration with all the verticals.

Key Responsibility Areas

• Fosters innovation and quality to ensure delivery of best product in the industry
• Is responsible for creating brand strategies and insights for brands
• Be the brand / category subject matter expert (Beauty, Healthcare, Lifestyle category is a plus)
• Provide proactive contribution to clients’ business, demonstrating best-in-class interactive product (innovation and quality)
• Proactive business review meetings to be conducted with all the clients
• Develop annual strategies and achieve the overall strategic and financial goal
• Manage escalations on the account
• Quarterly planning and briefing the team on the planned campaigns
• Overseeing financial process for the account

Team Leadership & Development

Skills

Qualifications

Education :

Agency / Brand experience for at least 6+ years

Proficient in using AI tools to build efficiencies

Brand relationship building capabilities (client retention for min 2 years with references)

What You Can Expect From Interactive Avenues

Interactive Avenue’s vision is to make advertising more insightful to the brands. We do this by employing the world’s very best talent to solve some of the toughest challenges of today’s digital marketing landscape. It’s important that we hire people whose values reflect those of our own : genuine, results-focused, daring and insightful. As an Interactive Avenues employee, we promise you a workplace that invests in your career, cares for you and is fun and engaging. We believe these factors create a workplace where you can be yourself and do amazing work.