Principal Service Reliability Engineer

Job Title

Principal Service Reliability Engineer

Common Accountabilities

• Proficient in technical knowledge to ensure team performs at a high level. Is recognized as a leader in own area and may formally train Specialists / Senior Specialists.
• Understands how main business drivers may impact on own area. Can assess complex problems with broad impact on the activity, improve processes, recommend solutions and risk mitigation plans. Able to communicate complex information.
• Works with a high level of autonomy, based on management directions. Leads projects or contributes to broad cross-functional projects. May contribute to planning of resources and budget.

Specific Accountabilities

Manage application operations for Amadeus Core Services end to end.

Manage the full application stack (OS, Data Bases and Data Stores,

Application, Links, vNW and the corresponding support functions according to the agreed service levels (internal & external)

Service Automation.

Change and Release Management : Manage and execute change, release and test processes and drive automation of these processes

Problem & Incident Management.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Skills Required

service automation , Change And Release Management