Business strategy and planning
- Understanding the market within the region to identify potential partners and creating new business opportunities by pitching and liaising with them.
- Monitoring loss ratios and recommending counter measures for profitable growth.
- Supporting the team by providing inputs and monitoring team productivity on a regular basis to ensure maximum revenue from targeted partners
- Analyzing trends and identifying loss making areas to devise a plan of action for conscious reduction in business and recommend closure in those areas.
- Monitoring Direct / Indirect expenses such as commissions, incentive parameters, administrative expenses, and applying control measures to curb them.
- Relationship management
- Managing relationship with existing partners and building tie-ups with new partners to increase opportunities to generate business and expand the intermediary network
- Tapping into the existing network of intermediaries to generate maximum business within the region
- Engaging with the key accounts team for support in managing and servicing the tie-up partners effectively
- Engaging with the cross functional teams such as Underwriting, Operations and Finance to ensure seamless execution of work.
- Regional review
- Monitoring the key metrics to evaluate performance of the team and conduct regular reviews against defined metrics
- Engaging with team to discuss issues / challenges faced and provide solutions to address / resolve them
- Conducting periodic reviews with partners to drive business numbers and address any concerns which may be hampering business.
- Identify system / process improvement required to support team in smooth delivery of their responsibilities
- Continuously interact with the underwriting team especially for review of proposals / risk assessment of tie-ups
Skills Required
Relationship Management, Process Improvement