Senior Business Process Analyst

Responsibilities

• Support the identification, analysis, and documentation of business processes and workflows to identify areas for improvement and optimization
• Develop and implement process improvements using methodologies such as Lean, Six Sigma, and BPMN (Business Process Model and Notation)
• Collaborate with business leaders, stakeholders, and IT teams to define business requirements and ensure alignment with organizational goals
• Conduct data analysis to identify trends, root causes of inefficiencies, and opportunities for automation or technology integration
• Create and present detailed reports, process maps, and documentation for both technical and non-technical audiences
• Facilitate workshops and training sessions to build process improvement capabilities across the organization
• Fostering a culture of continuous improvement and learning
• Monitor the effectiveness of implemented process improvements and provide ongoing support to ensure sustained results
• Evaluate new tools, technologies, and software solutions to streamline business processes and enhance productivity

Qualifications