Talent.com
This job offer is not available in your country.
Expert - Insurance Operations [T500-20712]

Expert - Insurance Operations [T500-20712]

ANSRDelhi, India
3 days ago
Job description

ANSR is hiring for one of its clients.

About Arch :

Arch Capital Group Ltd. (Arch) is a leading global insurer with operations in more than a dozen countries. We write insurance, reinsurance and mortgage insurance on a worldwide basis, and our customers value us as an innovative partner and dependable risk manager with decades of fresh ideas and solid results. Part of the S&P 500, Arch has the size and capital position to remain a market-leading specialty insurer.

About the Job :

The Account Technician (AT) is responsible for executing end-to-end Policy Administration activities for assigned accounts. This includes handling endorsements, preparing quotes, processing renewals, cancellations, and other related tasks that support the lifecycle of a policy. The role requires a strong understanding of policy workflows, attention to detail, and adherence to service-level expectations.

Account Technicians operate within the Underwriter–AT pairing model, where each technician is aligned to a specific underwriter. This model ensures streamlined communication, efficient task management, and consistent support for underwriting operations. The AT is expected to manage requests with accuracy and timeliness, contributing to overall operational excellence and client satisfaction.

Job Responsibilities :

Execute end-to-end policy administration activities including endorsements, renewals, cancellations, and quote preparation for assigned accounts.

Oversee complex data entry tasks, data verification, and cleansing activities to maintain superior data integrity.

Manage and refine policy administration processes; maintain assigned KPIs and generate accurate reports for management reflecting business performance and operational compliance.

Guide and support entry-level operations specialists, fostering a learning environment and enhancing overall team competency.

Identify areas for process improvement and collaborate with management and cross-functional teams to implement effective solutions.

Operate within the Underwriter–AT pairing model, providing dedicated administrative support to the assigned underwriter and ensuring timely completion of tasks.

Work closely with the Submission Support team, who serve as the initial handlers of stakeholder requests, to ensure accurate intake and speedy transition of cases for further processing.

Maintain comprehensive records of policy transactions, communications, and updates to support audit readiness and operational transparency.

Liaise effectively with underwriters, brokers, and internal teams to resolve queries, clarify requirements, and ensure smooth workflow execution.

Perform all activities in accordance with regulatory requirements, company policies, and service-level agreements.

Contribute to initiatives aimed at enhancing operational efficiency, service quality, and overall process optimization.

Desired Skills :

Policy Administration Expertise : Strong understanding of policy lifecycle activities including endorsements, renewals, cancellations, and quoting.

Data Accuracy & Integrity : High attention to detail in data entry, validation, and cleansing to ensure reliable and audit-ready records.

Workflow Management : Ability to manage multiple tasks efficiently while meeting service-level agreements and internal KPIs.

System Proficiency : Familiarity with policy administration systems, CRM tools, and reporting platforms (e.g., Excel, Salesforce, or internal tools).

Stakeholder Communication : Clear and professional communication skills for effective coordination with underwriters, brokers, and internal teams.

Team Collaboration : Ability to work closely with Submission Support teams and other operational units to ensure smooth handoffs and timely processing.

Client-Focused Mindset : Understanding of client expectations and ability to support underwriters in delivering high-quality service.

Issue Resolution : Capable of identifying discrepancies or process gaps and resolving them proactively.

Process Improvement : Analytical mindset to suggest and implement improvements in policy workflows and operational efficiency.

Mentoring Skills : Willingness to guide and support junior team members, contributing to team development and knowledge sharing.

Ownership & Accountability : Strong sense of responsibility for assigned tasks and commitment to delivering accurate and timely results.

Flexibility : Ability to adapt to changing priorities and work in a dynamic, fast-paced environment.

Professional Conduct : Maintains confidentiality, compliance, and professionalism in all interactions and documentation.

Education / Experience :

Educational Qualification : Graduation in any discipline is required.

Industry Experience : Prior work experience in a relevant industry is mandatory – Min 5yrs, preferably in insurance operations or policy administration.

Technical Proficiency : Moderate to excellent computer skills are essential; proficiency in MS Office applications (Excel, Word, Outlook) is considered an added advantage.

Analytical & Decision-Making Skills : Strong analytical abilities, attention to detail, and sound decision-making capabilities are crucial for handling complex policy tasks.

Work Flexibility : Must be willing to work in different shifts and adapt to dynamic operational requirements.

Create a job alert for this search

Operation • Delhi, India

Related jobs
  • Promoted
Life Insurance Operations

Life Insurance Operations

ConfidentialNoida
Life Insurance Operations roles.If you are interested, kindly share your.CV along with your notice period.To qualify, please confirm the following details in your reply : . Functional expertise (pleas...Show moreLast updated: 27 days ago
  • Promoted
AVP-Specialty Insurance-Finance Operations

AVP-Specialty Insurance-Finance Operations

GenpactNoida, Uttar Pradesh, India
In this role, candidate will be responsible to lead the team of F&A, UWS & Claims resources supporting a large Global Re / Insurance Specialty P&C service provider with presence across UK (London M...Show moreLast updated: 26 days ago
  • Promoted
Solutions Lead Commercial & Specialty Insurance (BPM & Digital transformation)

Solutions Lead Commercial & Specialty Insurance (BPM & Digital transformation)

EXLNoida, Uttar Pradesh, India
Job Title : Solutions Lead Commercial & Specialty Insurance (BPM & Digital transformation).Department : Insurance IGM (EMEA). Reports To : Solutions and Capability Leader, Insurance.We are looking for ...Show moreLast updated: 3 days ago
  • Promoted
Ageas Federal Life Insurance - Agency Growth Manager

Ageas Federal Life Insurance - Agency Growth Manager

Ageas Federal Life InsuranceGhaziabad, India
Title : Agency Growth Manager Location : Ghaziabad Employment Type : Full-Time (On-site) ...Show moreLast updated: 3 days ago
  • Promoted
BA / QA (-Life Insurance / Annuity )

BA / QA (-Life Insurance / Annuity )

SkillveraGhaziabad, IN
Life Insurance (Term / WL / UL) and Annuity insurance knowledge.End-to-end lifecycle experience of Product development and implementation on a policy administration platform. IT Business Analysis experi...Show moreLast updated: 3 days ago
  • Promoted
AVP-Insurance Operations (UK / London Market)

AVP-Insurance Operations (UK / London Market)

GenpactNoida, Uttar Pradesh, India
In this role, you are encouraged to drive team performance, ensuring daily service level metrics are met while maintaining a high level of accuracy, providing mentorship and development to your dir...Show moreLast updated: 30+ days ago
  • Promoted
Senior Associate - Insurance Operations [T500-20710]

Senior Associate - Insurance Operations [T500-20710]

ANSRDelhi, India
ANSR is hiring for one of its clients.About Arch : Arch Capital Group Ltd.Arch) is a leading global insurer with operations in more than a dozen countries. We write insurance, reinsurance and mortgag...Show moreLast updated: 3 days ago
  • Promoted
AVP-P&C Insurance Operations

AVP-P&C Insurance Operations

GenpactNoida, Uttar Pradesh, India
Inviting applications for the role of.Assistant Vice President / Vice President- P&C Insurance Operations.In this role as a Subject Matter Expert (SME), you will be responsible for helping the Insur...Show moreLast updated: 2 days ago
  • Promoted
Insurance Lead

Insurance Lead

OlaDelhi, India
Key Responsibilities Drive strategy, P&L, business growth, and distribution for the insurance vertical.Build and manage partnerships with insurers, brokers, and other ecosystem players.Lead end-to-...Show moreLast updated: 9 days ago
  • Promoted
Associate - Insurance operations [T500-20199]

Associate - Insurance operations [T500-20199]

ANSRDelhi, India
ANSR is hiring for one of its clients.Arch) is a leading global insurer with operations in more than a dozen countries.We write insurance, reinsurance and mortgage insurance on a worldwide basis, a...Show moreLast updated: 9 days ago
  • Promoted
Life Insurance Specialist

Life Insurance Specialist

MONEYLICIOUS INVESTMENTS AND CONSULTING SERVICES PRIVATE LIMITEDDelhi, India
One of the Largest Life Insurance - Private Sector is hiring for Cluster Manager- #Banca.Qualification : Graduation mandatory. Work Exp : min 1 years in insurance team handling exp required.Location...Show moreLast updated: 9 days ago
  • Promoted
Assisant Vice President - Specialty Insurance / Finance & Account Operations

Assisant Vice President - Specialty Insurance / Finance & Account Operations

TheThreeAcrossGurugram, India
Job Title : Assistant Vice President Specialty Insurance (F&A, UWS & Claims Operations).Location : Gurgaon, India.Work Model : Hybrid | UK Shift.Industry : < / b&...Show moreLast updated: 25 days ago
  • Promoted
Expert - Insurance Operations [T500-20713]

Expert - Insurance Operations [T500-20713]

ANSRDelhi, India
ANSR is hiring for one of its clients.About Arch : Arch Capital Group Ltd.Arch) is a leading global insurer with operations in more than a dozen countries. We write insurance, reinsurance and mortgag...Show moreLast updated: 3 days ago
  • Promoted
  • New!
[18 / 10 / 2025] AVP-P&C Insurance Operations

[18 / 10 / 2025] AVP-P&C Insurance Operations

GenpactNoida, Uttar Pradesh, India
Inviting applications for the role of Assistant Vice President / Vice President- P&C Insurance Operations In this role as a Subject Matter Expert (SME), you will be responsible for helping the Insu...Show moreLast updated: 2 hours ago
  • Promoted
Insurance Manager

Insurance Manager

Onni Group of CompaniesDelhi, India
Onni Group is seeking an experienced and detail-oriented Insurance Manager to oversee our commercial insurance programs.This role will manage property and liability coverage across Onni Group’s ext...Show moreLast updated: 9 days ago
  • Promoted
Insurance Specialist

Insurance Specialist

Scry AIDelhi, India
Insurance Specialist (SME – Claims, Underwriting & Compliance) Location : .India (Remote) Employment Type : .Monday to Friday, Day Shift Experience : . Years in Insurance Operations, Claims Management, or...Show moreLast updated: 6 days ago
  • Promoted
BA / QA (- Life Insurance / Annuity )

BA / QA (- Life Insurance / Annuity )

SkillveraDelhi, Delhi, India
Skills Technical Skills- Life Insurance (Term / WL / UL) and Annuity insurance knowledge.End-to-end lifecycle experience of Product development and implementation on a policy administration platf...Show moreLast updated: 1 day ago
  • Promoted
Insurance Capabilities Lead – Analytics Consulting

Insurance Capabilities Lead – Analytics Consulting

Tiger Analyticsdelhi, delhi, in
Tiger Analytics is global analytics consulting firm.With data and technology at the core of our solutions, we are solving some of the toughest problems out there. Our culture is modelled around expe...Show moreLast updated: 3 days ago