[18 / 10 / 2025] AVP-P&C Insurance Operations

Inviting applications for the role of Assistant Vice President / Vice President- P&C Insurance Operations

In this role as a Subject Matter Expert (SME), you will be responsible for helping the Insurance Service Line grow by developing and executing strategies designed to support our insurance company clients, developing new products and solutions, managing existing products, supporting our sales teams, and managing go-to-market strategies.

This role will be focused primarily on the U.S. P&C insurance markets with an emphasis on commercial lines.

Responsibilities

• Lead and Co-manage (along with Genpact’s client relationship team) a portfolio of existing Genpact insurance brokerage clients
• Develop and manage go-to-market strategies for assigned products and customer markets designed to achieve annual revenue and gross margin targets
• Participate, and sometimes lead, responses to RFP’s and business proposals for potential clients.
• To ensure SLAs & deliverables are met within the timeframe of all the teams. Create strategies for remediation of service level issues
• Develop, maintain and nurture long term relationships with key client decision-makers
• Mentoring and monitoring the performance of team members to ensure efficiency in meeting individual & team targets based on quality, inventory and TAT
• Leading operations delivery for the site and enable support across sites

Qualifications we seek in you!

Minimum Qualifications / Skills

Preferred Qualifications / Skills

Location- Noida