Accounts Receivable Collector

Position Summary : Identifies delinquent accounts works with customers to facilitate payment of DISA receivables and assists clients in resolving questions and problems with invoices.

Qualifications required :

Graduate with 3-4 years of collections experience

Intermediate skill level in Microsoft Office Suite

Qualifications desired :

Corporate collections and / or medical collections experience

Great Plains / Workday ERP experience

Essential functions and responsibilities :

Meet daily collection contact requirement as defined by Supervisor

Identifies delinquent accounts and works to resolve issues timely

Confers with customers and / or contacts assigned clients at least once a week through phone email or mail to collect payment and to determine the reason for overdue payment

Makes record of all communications with clients in ERP System

Provides additional information and backup data to facilitate payment for the client when necessary

Sets up clients for credit card payments and processes such payments according to procedure

Initiates account closure procedure when necessary

Collaborates with the Client Services Department to settle collections issues and finalize credit / debit memos

Answer team phone tree calls and assist clients as needed

Upload client invoice to portals monthly as needed

Notifies the Collections Supervisor of potential collection problems and identifies accounts that need to be sent to a collection agency

Performs other related duties as assigned

Key Skills

Journal Entry,Customer Service,Collection effort,A / R Management,Past due Account,General Ledger Accounting,Accounting,Excel,Payroll,Financial statement,Collection procedures,Customer Account,Delinquents Account,Direct Reports,Timely collections

Employment Type : Full Time

Experience : years

Vacancy : 1