Knowledge Analyst

Qualifications and Skills :

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in process modeling and documentation tools (e.g., Visio, SharePoint)
• Knowledge of ITIL frameworks and best practices
• Experience with knowledge management tools and techniques
• Capacity to function both individually and collaboratively
• Detail-oriented and organized

Skills Required

Analytical Skills, Itil, Visio, Sharepoint, Process Modeling