Manager Infrastructure Management

Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the generations to come.

Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the generations to come.

Syensqo is expanding its capabilities by adding a Global Capability Center (GCC) in Pune, India with a potential expansion and creation of new GCCs in the US and Europe. The GCC's vision is to develop and deliver IT services as an extension to our global teams.

Find more about us : https : / / www.syensqo.com / en /

Job Overview and Responsibilities :

The Manager, Infrastructure Management, GCC, is responsible for overseeing the operational activities, people management, and performance of the Infrastructure Teams at GCC Pune, which spans multiple IT domains at Syensqo.

Infrastructure scope in Syensqo is Cyber Security, Support Operations, IT Processes, Workplace Devices, End User Productivity Applications, Network, Telecom Integration and Application Development. We are on going global transformation with New SAP, moving to Microsoft as well as US compliance programs over the next 2-3 years.

As a member of the GCC Leadership team, you will play a key role in strategic decision-making, shaping the overall direction of the center, and fostering the right culture, while reporting directly to the Head of GCC.

In this role, you will ensure the effective management of the Infrastructure teams in collaboration with Global Functional Managers.

You will lead, inspire, and develop a high-performing team, drive talent management initiatives, ensure adherence to global and regional policies, and provide a safe and inclusive environment where all team members can thrive.

Strategic Leadership :

Develop and execute the strategic vision for the Infrastructure teams at GCC in alignment with the global IT and GCC goals.

Act as the primary point of contact for Infrastructure teams at GCC.

Drive initiatives to expand the Infrastructure teams capabilities and services, ensuring alignment with global business needs.

Operational Management :

Oversee the end-to-end operations of the Infrastructure teams at Syensqo's GCC, ensuring seamless performance of the team. Take the complete responsibility of onboarding of internal and external staff.

Team Leadership :

Manage and develop GCC workload teams, fostering a culture of continuous learning, skill development, and high performance.

Stakeholder Engagement :

Build and maintain strong relationships with Global Functional Managers, acting as a trusted advisor to understand and meet their needs.

Communication & Escalation Management :

Ensure seamless, regular and transparent communication and collaboration within the team and across geographies and time zones.

Manage escalations effectively and maintain alignment across teams.

GCC Performance Measurement :

Contribute in monitoring and evaluating the effectiveness of the GCC through clearly defined Key Performance Indicators

Talent Acquisition :

Take a leading role in the hiring process, including candidate fitment, grade, and salary decisions, while ensuring active participation of Global Functional Managers in CV screening and interviews.

Performance Management :

Set and track individual and team goals, promoting behaviors aligned with Syensqo's values.

Drive shared responsibility with Global Functional Managers for talent and performance management, including accountability for SuccessFactors reviews and employee development plans.

Culture Building :

Champion and nurture a positive, collaborative, and inclusive culture within the GCC. Promote Syensqo's values, encourage open communication, and create an environment where all team members feel valued, engaged, and empowered to contribute their best.

Employee Retention :

Oversee employee retention strategies, ensuring a motivated and engaged workforce.

Governance & Compliance :

Contribute to the oversight of GCC management, governance, and continuous improvement initiatives. Ensure strict adherence to global and regional policies, processes, and best practices.

Productivity & Efficiency :

Implement initiatives to improve productivity and efficiency within both existing and new teams.

Vendor Relationship :

Build and maintain strong relationships with vendors, ensure effective governance, and actively look for opportunities to transition vendor staff to internal roles for greater long-term stability within Syensqo IT.

Education And Experience

• This position requires a proven leader with at least 12 years of experience. with 3 years of experience in GCC organizations.
• Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
• Proven experience in managing large-scale infrastructure development and operations teams.
• Strong background in talent management, performance management, and hiring.
• Demonstrated ability to drive governance, compliance, and continuous improvement initiatives.
• Excellent leadership, communication, and interpersonal skills.
• Experience working in a global, multicultural environment is preferred.

Skills And Behavioral Competencies

Language Skills

English

What's In It For You

About Us

About Us

Skills Required

Sap, Network, Application Development, Microsoft, Cyber Security