ServiceNow integration lead developer

Job Description

Req ID :

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ServiceNow integration lead developer to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).

ServiceNow Integration Lead Developer

Experience :  Overall 8+ years

ServiceNow :  5+ Years

Modules managed in ServiceNow :  Should have fair idea about all ITSM modules with good hands on experience in atleast below

1. Incident Management

2. Change Management

3. Problem Management

4. Request Management

5. Configuration Management

6. Knowledge Management

7. Agent & NOW Mobile app customization

Additional modules (good knowledge if not working experience)

1. AMDB

2. Release Management

3. Survey Management

4. Agile 2.0

5. Virtual Agent

6. Artificial Intelligence

7. Machine Learning

8. Agent Workspace

9. Walk-up experience

Key Areas :

1. Strong in Integrations in ServiceNow. Should have done H2H Integrations (ITSM tool to ITSM tool bi-derectional), Tools Integrations (e.g. Splunk, Netcool, SNOW CMDB, Solarwinds, Truesight etc)

2. Should have done / managed instance upgrades

3. Should have good experience working on Domain Separated instance

4. Should have interacted with ServiceNow via HI on case by case basis

Components worked on :

1. Workflows

2. Flow designer

3. Service Portal

4. Integration Hub

5. Basic ones like Business Rules, Script Includes, Script Actions, UI Actions, UI Policies, Data Policies, Client Scripts, ACLs etc

Minimum Certifications :

1. ServiceNow Admin

2. ServiceNow ITSM Specialist

3. ITIL Foundation

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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