Customer Relationship Manager

About Moonpreneur Inc.

We are a Silicon Valley-based company on a mission to upskill students with tech and entrepreneurial skills. Our program helps children explore future academic choices and careers and build impressive resumes by nurturing their interests and skills through our multiple-stage program.

Our guided, project-based learning experience paves the way for all their future endeavors. We are driven by the idea that the best work is born from diligence, creativity, and fun. We are a family of professionals working collectively to create phenomenal learning solutions that resonate with the creativity and intellectualism in kids.

A Customer Service Education Specialist is responsible for educating potential customers about our product and service. They handle questions, comments, and complaints regarding a particular business, providing positive customer experiences by enhancing relationships between them.

Key Responsibilities :

• Ability to call US Customers to explain about our program.
• Follow up with customers to ensure about the classes.
• Be able to get trained and take trial classes.
• Manage client relationships, take feedback, and resolve any issues or conflicts.

Establish and expand relationships with Clients based in the US and UK.

Desired Candidate Requirements :