Senior Executive - Store Sales

Key Responsibilities :

• Greet customers warmly and create a welcoming atmosphere in the store
• Understand customer needs and offer personalized product recommendations
• Maintain expert-level knowledge of Wooden Streetproducts, materials, and design options
• Achieve and exceed individual sales targets through effective upselling and cross-selling
• Handle POS transactions, payments, returns, and exchanges efficiently and accurately
• Maintain store appearance through organized displays and timely restocking
• Conduct inventory checks and report discrepancies to the store manager
• Assist in executing store promotions, campaigns, and visual merchandising plans
• Resolve customer queries and complaints in a professional and courteous manner
• Log customer interactions and sales activities using sales management software
• Attend product training sessions and stay updated on latest trends and offerings
• Ensure cleanliness and safety protocols are maintained throughout the store
• Work collaboratively with team members to achieve overall store performance goals
• Working Conditions :
• 6-day work week
• Weekday off (No leaves on Saturdays and Sundays)
• 8.5-hour shift per day (includes 30-minute lunch break)

Skills Required

Customer Service, Retail Sales, Product Knowledge, Inventory Management