ServiceNow Solutions Developer (Global)

Responsibilities :

• Design and deliver consulting and technical methodologies around the ServiceNow platform working with the development team.
• Responsible for leveraging knowledge and experience to deliver end-to-end methodologies within ServiceNow which includes architecting technical implementation of IT Infrastructure Library (ITIL) processes, organizing and prioritizing development effort.
• Develop custom ServiceNow applications using modern web technologies.
• Configure out-of-the-box workflows and create / maintain custom workflows.
• Configure application related fields, forms, views, email notifications, acceptance roles and access controls.
• Integrate ServiceNow application(s) with third party systems / applications via APIs.
• Rapidly prototype new solutions to demonstrate ServiceNow capabilities to our stakeholders.
• Design, configure, develop, and test on the ServiceNow platform including but not limited to the CSM, Service Request (creating catalog items and workflow), Incident Management, Problem Management, and Change Management.
• Design, configure, develop, and test custom ServiceNow forms, tables, and workflows based on business requirements.
• Support the team responsible for the implementation and administration of the ServiceNow installation, including managing system configurations, gathering, and documenting user and process requirements, developing workflow customizations, and performing quality assurance testing and user acceptance testing.

Requirements :

Skills Required

Java, Javascript, Html5