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Application Analyst - Salesforce Health / Marketing Cloud

Application Analyst - Salesforce Health / Marketing Cloud

Intellectt IncDelhi, IN
1 day ago
Job type
  • Remote
Job description

Role : Application Analyst - Salesforce Health / Marketing Cloud.

Location : Remote.

Primary Responsibilities may include :

  • Responsible for the day-to-day operations of non-clinical applications including design, build, test, and maintenance.
  • This ranges from small service requests to larger project implementations.
  • Responsible for assisting with system troubleshooting, implementations, and software updates.
  • Participates in system testing and validation by assisting in the development and maintenance of testing protocols, and coordinates testing with end users when applicable.
  • Coordinates tasks departmental / interdepartmentally to support non-clinical applications.
  • Works in a multidisciplinary environment to help maintain a stable and functional software application.
  • Develops, follows, and keeps updated documentation on support of the system as well as adheres to change management procedures.
  • This position has an on-call rotation schedule that requires immediate off-hours response.
  • Actively maintains education and cross-training on all departmental areas of expertise.

Summary :

  • Responsible for the gathering, interpreting, and utilizing of complex data to maintain stable operations and ongoing improvement of IS Applications.
  • These systems may include, but are not limited to, functionality to support clinical, fiscal, IS and business operations.
  • This position works in a multi-disciplinary environment that requires excellent communication skills and problem-solving abilities.
  • The IS Analyst design system components, write specifications, define solutions, perform system build and create system level documentation.
  • 3+ years of IT experience.
  • Strong critical thinking and analysis skills.
  • Business acumen.
  • Understand operational workflows supported by applications.
  • Good communication / collaboration / team skills.
  • Experience learning new applications and adapt quickly when given new assignments.
  • Initial applications :

  • Primary : Salesforce Health Cloud.
  • Secondary : Salesforce Marketing Cloud.
  • (ref : hirist.tech)

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