The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He / she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.
Loans- Senior Analyst- Responsibilities
Support business analysis and drive end-to-end delivery in the areas of process transformation, data and change management.
Act as a single point of contact for all program related queries and escalations.
Prepare and drive the monthly business reviews meetings with the client.
Administration of various governance pillars which would include client engagement, knowledge management, resource management & BCP and Control & compliance.
Ensure timely execution of all project deliverables as per the agreed quantity and quality SLAs
Responsible for lead hiring, training, Onboarding, resource allocation, delivery management, performance appraisals, mentoring, attrition management.
Liaising with shared services to facilitate timely completion of business deliverables, as necessary.
Minimum Qualifications-
Preferred Qualifications-
Should be able to act fast and decisively when dealing with critical situations – ability to read situations and act in minutes
Willingness to continuously learn, upgrade skills and stay relevant to business demands
Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.
eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law
Senior Analyst • Pune, Maharashtra, India