Supply Chain Operations Associate

Job Title : Supply Chain Operations Associate

Designation : Supply Chain Operations Associate

Skills Required : Source - Supplier Relationship Management

Qualifications : Any Graduation

Years of Experience : 0 to 2 years

Language Proficiency : English (International) – Proficient

Role Overview :

The Supply Chain Operations Associate will support the Supplier Onboarding Specialist to enable suppliers onto the Network for their respective Buyer customers. This role focuses on administrative tasks to expedite the registration and onboarding of new suppliers, as well as providing exceptional support to facilitate the supplier membership growth strategy.

You will manage day-to-day communication (via email and phone) with suppliers to ensure that they can effectively transact on the Network with Buyer customers. The role also requires working closely with cross-functional teams, including Network Deployment Leads, to achieve regional revenue targets and maintain excellent service delivery.

What Will You Do

• Supplier Onboarding Support : Assist in the registration and onboarding of suppliers onto the network, ensuring suppliers can transact efficiently with their Buyer customers.
• Customer Interaction : Handle written (email) and telephonic communications with suppliers, providing them with the necessary information and assistance to successfully transact on the Network.
• Cross-functional Collaboration : Work closely with internal teams to ensure supplier requirements are met and to support supplier growth strategies.
• Supplier Training : Provide training to suppliers on how to configure and use their account on the Network, as well as how to create invoices.
• Supplier Relationship Management : Engage with assigned suppliers to ensure timely enablement and continuous compliance with Network processes.
• Tracking and Monitoring : Monitor and track supplier status through defined project milestones, ensuring progress and adherence to timelines.
• Prioritization : Prioritize strategic suppliers and accounts, based on records and information within the system, to ensure critical suppliers are onboarded efficiently.
• Process Improvement : Work with internal teams to help improve onboarding processes, identify bottlenecks, and streamline operations.
• Network Familiarity : Understand and communicate the value of ecommerce and network enablement, helping suppliers optimize their use of the Network.

What Are We Looking For

Roles and Responsibilities :

Preferred Qualifications :

Skills Required

Process Optimization, Supply Chain Software