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Customer Service Representative

Customer Service Representative

TPsecunderabad, telangana, in
30+ days ago
Job description

๐ŸŒ Job Title : International Customer Support Executive

๐Ÿ“ Location : Gurgaon (Remote โ€“ Work From Home)

๐Ÿ•’ Shift : Rotational, including night shifts

๐Ÿ‘ฅ Experience : 0โ€“2 years | Freshers Welcome

๐Ÿ“… Joining : Immediate

Role Overview : Weโ€™re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, youโ€™ll handle voice / email / chat interactions with global customers, ensuring prompt resolution and a seamless experience.

Key Responsibilities :

  • Manage inbound and outbound customer queries via voice / email / chat
  • Provide accurate information and resolve issues with empathy and professionalism
  • Maintain service quality and adhere to process guidelines
  • Document interactions and escalate unresolved concerns when necessary

Requirements :

  • Excellent verbal and written communication skills in English
  • Ability to work in rotational shifts (including night shifts)
  • Basic computer proficiency and typing skills
  • Freshers with strong communication are encouraged to apply
  • Must have a stable internet connection and quiet workspace
  • Create a job alert for this search

    Customer Service Representative โ€ข secunderabad, telangana, in

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