Senior EDI Solutions Engineer

Job Summary :

Responsible for building high-quality, innovative and fully performing software in compliance with coding standards and technical design. Design, modify, develop, write and implement software programming applications. Support and / or install software applications. Key participant in the testing process through test review and analysis, test witnessing and certification of software.

• Description for Candidates :

Looking for an experienced EDI Product Owner with strong technical and business experience to our aide our B2B integration capabilities. This role combines Agile product ownership and EDI subject matter expertise , focused on delivering scalable, reliable, and value-driven EDI solutions across enterprise systems such as IBM Sterling Integrator , VANs , and ERP platforms like SAP , Oracle , and other SaaS-based ecosystems.

The ideal candidate will serve as the critical link between technical development teams and business stakeholders, ensuring alignment, transparency, and high-quality integration outcomes in a fast-paced Agile environment.

1. Creation of Trading Partner setups for our Customer Network.

2. Develop and Maintain maps used for data transformation Create data workflows and technical frameworks such as Error Handling, Logging, Monitoring and Audit and Notification.

4. Maintain EDI systems, leveraging technologies such as Sterling File Gateway / Sterling B2B Integrator, Unix Shell Scripts / ANT / PYTHON scripts.

5. Manage / Review EDI Team remedy tickets with minimal support, Report on EDI tickets, assist in EDI.

6. Server, database maintenance and basic troubleshooting, encourages root cause analysis using the formal problem-solving approach for recurring issues.

7. Collaborate with Internal and External Customers, IBM VAN, other Operations teams, application teams, Vendor Team, infrastructure specialists, DBAs, and business analysts for Production support and Delivery.

8. Ensures ongoing service delivery and support meet agreed customer requirements. Review service agreements, monitors and reports service delivery metrics (i.E. Scorecards, Service Level Agreement (SLAs) and Customer Satisfaction).

9. Communicates on major service outages / escalations. Develops and manages relationships with key customers and suppliers. Maintains relationships and facilitates meetings with technical teams, IT, and business partners.

10. Works closely with IT technical service providers to ensure outsourced work packages are delivered to specifications, meeting key parameters of quality, schedule, cost, security, performance, and scalability.

11. Conducts or participates in formal design reviews and code reviews (where applicable) to ensure the detailed design specifications have been understood and coding standards have been adhered to by the development team(s).

12. Seeks appropriate opportunities to promote re-usability of component designs to reduce costs and shorten time to deliver solutions.

13. Proactively seeks opportunities to enhance efficiency in the build and deploy processes, leveraging automation where possible.

14. Provides level 3 support for critical non-routine issues.

15. Ensures industry standard security practices, protocols, encryption, access control and privacy standards are implemented, maintained and upgraded on all aspects of the EDI / B2B technology platform.

Additional Skills / Experience :

1. Minimum 8-14 Years of total IT experience.

2. At least 7+years in IBM Sterling B2B Integrator and IBM Sterling Integrator File Gateway using standards like EDIFACT / ANSI, XML and flat file layouts.

3. 4+ years in IBM EDI / B2B / File Gateway server administration with experience in JAVA, Unix Shell Scripts, ANT, or related.

4. Preferred experience working with XML, XSLT, XQuery, XPath, JMS / AQ / MQ, Web services, Managed File Transfers.

5. Exposure and experience in building APIs using modern API first or API led design based principals.