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Documentation Officer [19 / 10 / 2025]

Documentation Officer [19 / 10 / 2025]

PW (PhysicsWallah)India
1 day ago
Job description

Role : Sr. Associate – Documentation

Experience : 2-4 years in documentation, reporting, or communications in the development / social sector

Location : Noida

Dept : Government Partnerships, PW

Job Summary : -

The Senior Associate – Documentation will be responsible for developing, organizing, and managing high-quality documentation to support program visibility, compliance, learning, and client reporting requirements. The role requires excellent writing, editing, and coordination skills, with the ability to translate field-level data and impact stories into compelling and accurate content for diverse stakeholders.

Roles and responsibilities : -

1. Program Documentation & Reporting

  • Prepare monthly, quarterly, and annual program reports for internal and external stakeholders.
  • Ensure documentation aligns with designing client templates, SOPs and compliance requirements.
  • Maintain organized repositories of project data, reports, and related documentation.

2. Content Development

  • Draft case studies, success stories, newsletters, brochures, and fact sheets to highlight project achievements.
  • Translate field insights into impact narratives for advocacy and awareness campaigns.
  • Prepare content for presentations, proposals, and external communications.
  • 3. Event & Workshop Documentation

  • Prepare event reports, proceedings, and press releases for workshops, trainings, and community meetings.
  • Capture and organize photographic and video documentation from events and field visits.
  • 4. Cross-Team Coordination

  • Liaise with program, communications, and field teams to gather content and data.
  • Collaborate with designers, photographers, and external vendors for high-quality visual materials.
  • Qualifications & Skills

    Education : -

  • Bachelor’s / Master’s degree in Social Work, Development Studies, Communications, or related field.
  • Experience :

  • 2–4 years in documentation, reporting, or communications within the development / social sector.
  • Experience in NGO, CSR, or government-funded project documentation is preferred.
  • Skills & Competencies :

  • Excellent written and verbal communication skills in English (knowledge of regional languages preferred).
  • Strong proficiency in Google Suits, MS Office (Word, Excel, PowerPoint); familiarity with Canva / Adobe tools a plus.
  • Ability to work with data, statistics, and impact indicators for reporting.
  • Strong organizational skills and attention to detail.
  • Ability to work under tight deadlines and manage multiple tasks simultaneously.
  • Key Performance Indicators (KPIs)

  • Timeliness and quality of reports and deliverables.
  • Accuracy and completeness of data and content.
  • Stakeholder feedback on documentation quality.
  • Number and quality of case studies, success stories, and knowledge products produced.
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