Documentation Officer

Role : Sr. Associate – Documentation

Experience : 2-4 years in documentation, reporting, or communications in the development / social sector

Location : Noida

Dept : Government Partnerships, PW

Job Summary : -

The Senior Associate – Documentation will be responsible for developing, organizing, and managing high-quality documentation to support program visibility, compliance, learning, and client reporting requirements. The role requires excellent writing, editing, and coordination skills, with the ability to translate field-level data and impact stories into compelling and accurate content for diverse stakeholders.

Roles and responsibilities : -

1. Program Documentation & Reporting

Prepare monthly, quarterly, and annual program reports for internal and external stakeholders.

Ensure documentation aligns with designing client templates, SOPs and compliance requirements.

Maintain organized repositories of project data, reports, and related documentation.

2. Content Development

Draft case studies, success stories, newsletters, brochures, and fact sheets to highlight project achievements.

Translate field insights into impact narratives for advocacy and awareness campaigns.

Prepare content for presentations, proposals, and external communications.

3. Event & Workshop Documentation

Prepare event reports, proceedings, and press releases for workshops, trainings, and community meetings.

Capture and organize photographic and video documentation from events and field visits.

4. Cross-Team Coordination

Liaise with program, communications, and field teams to gather content and data.

Collaborate with designers, photographers, and external vendors for high-quality visual materials.

Qualifications & Skills

Education : -

Bachelor’s / Master’s degree in Social Work, Development Studies, Communications, or related field.

Experience :

2–4 years in documentation, reporting, or communications within the development / social sector.

Experience in NGO, CSR, or government-funded project documentation is preferred.

Skills & Competencies :

Excellent written and verbal communication skills in English (knowledge of regional languages preferred).

Strong proficiency in Google Suits, MS Office (Word, Excel, PowerPoint); familiarity with Canva / Adobe tools a plus.

Ability to work with data, statistics, and impact indicators for reporting.

Strong organizational skills and attention to detail.

Ability to work under tight deadlines and manage multiple tasks simultaneously.

Key Performance Indicators (KPIs)

Timeliness and quality of reports and deliverables.

Accuracy and completeness of data and content.

Stakeholder feedback on documentation quality.

Number and quality of case studies, success stories, and knowledge products produced.