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Senior Manager Demand Supply & Forecasting
Senior Manager Demand Supply & ForecastingMETRO/MAKRO • Pune, Maharashtra, India
Senior Manager Demand Supply & Forecasting

Senior Manager Demand Supply & Forecasting

METRO / MAKRO • Pune, Maharashtra, India
20 days ago
Job description

Key Responsibilities

1. Team Leadership & Development :

  • Lead mentor and develop a team of Demand and Supply Planners fostering a collaborative and high-performance culture.
  • Define clear roles responsibilities and performance metrics (KPIs) for the team aligned with SCM objectives.
  • Champion the Day in the Life Of (DILO) best practices for planners ensuring standardized and efficient daily and weekly workflows.
  • Act as the primary point of contact and escalation for the planning team providing guidance and resolving complex issues.

2. Demand Planning & Forecasting :

  • Oversee the demand planning process ensuring the generation of accurate statistical forecasts at the Demand Forecasting Unit (DFU) level.
  • Guide the team in managing forecast exceptions analysing historical sales data and incorporating market intelligence to refine forecasts.
  • Collaborate with Category Management and Sales to integrate promotional plans and pricing programs (e.g. Metro Mail Buy More Pay Less - BMPL) new product introductions (NPI) and product lifecycle (PLC) changes into the demand plan.
  • Drive continuous improvement in forecast accuracy and bias utilizing tools like EDGE Analytics for root cause analysis.
  • 3. Supply & Inventory Management :

  • Supervise the supply planning process within our Metro Demand and Supply Planning (MDSP) system to ensure high availability while optimizing stock levels.
  • Oversee the creation and management of purchase orders (POs) and sales orders (SOs) including the approval process for manual order requests (MORs).
  • Implement and monitor inventory strategies including the Smart Safety Stock (SmartSS) methodology to balance between service levels inventory and E2E costs.
  • Manage different supply chain flows including Direct Store Delivery (DSD) Central Stock (CS) and Break-Bulk Cross-Docking (BBXD) ensuring optimal configuration and execution.
  • Collaborate with the Supplier Collaboration team to improve On-Time In-Full (OTIF) performance and resolve supply-side issues.
  • 4. Process & System Optimization :

  • Act as a key user and subject matter expert for the MDSP (Blue Yonder) platform driving its adoption and effective utilization.
  • Identify opportunities for process automation and efficiency gains leveraging tools like our AI-powered EDGE MAiA.
  • Ensure master data integrity for all planning-relevant fields (e.g. lead times MOQs sourcing rules calendars) by working closely with Master Data Management (MDM) and IT teams.
  • Participate in the design and implementation of new planning functionalities and system upgrades
  • 5. Cross-Functional Collaboration & Reporting :

  • Lead and participate in key S&OP (Sales & Operations Planning) meetings including Demand Best-Practice and Demand Consensus meetings to align all stakeholders on a single integrated plan.
  • Communicate supply chain performance risks and opportunities to senior management and other departments.
  • Utilize the Replenishment Dashboard and other BI tools to monitor KPIs and provide actionable insights to the business.
  • Qualifications :

  • Education : Bachelors or Masters degree in Supply Chain Management Logistics Business Administration or a related field.
  • Experience :
  • Minimum of 5-7 years of experience in demand and supply planning preferably within the retail wholesale or FMCG industry.

  • At least 2 years of experience in a leadership or team management role.
  • Proven track record of improving key supply chain metrics (e.g. availability inventory turnover forecast accuracy).
  • Technical Skills :
  • Essential : Hands-on experience with advanced planning systems.

  • Strong preference for JDA / Blue Yonder Demand & Fulfillment (MDSP).
  • Proficient in using ERP systems and understanding data flows between systems.
  • Strong analytical skills with experience using BI and data visualization tools (e.g. Google Data Studio Tableau MSI).
  • Advanced proficiency in Microsoft Excel. Knowledge of SQL and experience with large datasets (e.g. Google BigQuery) is a significant plus.
  • Soft Skills :
  • Excellent leadership and people management skills.

  • Strong analytical problem-solving and decision-making abilities.
  • Exceptional communication and interpersonal skills with the ability to collaborate effectively across different functions and cultures.
  • Proactive results-oriented and able to thrive in a fast-paced dynamic environment.
  • Fluent in English; proficiency in German or another language is an asset.
  • Remote Work : No

    Employment Type : Full-time

    Key Skills

    Animal Care,Drafting,Furniture Sales,Human Resources Administration,Manual Testing,Art

    Experience : years

    Vacancy : 1

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    Manager Supply • Pune, Maharashtra, India

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