Talent.com
This job offer is not available in your country.
Team Lead, Campaign Operations (SFMC)

Team Lead, Campaign Operations (SFMC)

ConfidentialHyderabad / Secunderabad, Telangana, India
9 days ago
Job description

Summary

  • Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations -Leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPI&aposs. -Works in collaboration with brand teams, technical teams and all functions to maximize value. -Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing / Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics based projects. -Provide analytics support to Novartis internal customers

About The Role

Location – Hyderabad Hybrid

About The Role :

Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations -Leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPI&aposs. -Works in collaboration with brand teams, technical teams and all functions to maximize value. -Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing / Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics based projects. -Provide analytics support to Novartis internal customers

Key Responsibilities :

  • Manage day to day operations in adherence with agreed quality and compliance for SFMC Campaign operations
  • Work on capacity planning against the demand for the month in collaboration with Delivery leader.
  • Running Key meetings such as daily stand up across locations and ensuring the projects are delivered within the agreed timeframe.
  • Tracking project performance and Providing inputs into improvements across processes as well all roles in collaboration with Delivery leader.
  • Supporting governance, reporting, and issue management for campaign operations in collaboration with Delivery leader.
  • Ensuring resource & project allocation on a day-to-day basis across locations depending on the demand intake.
  • Schedule one to one sessions on a regular basis and input into individual development plans
  • Work with team on achieving objectives, maintain and track KPIs
  • Should have strong problem-solving abilities, Guide and Coach team to effectively perform the technical tasks.
  • Manage vendor partner deliverables as per the SOW.
  • Essential Requirements :

  • Bachelor&aposs degree in engineering, or related fields.
  • Minimum 10+ years of experience.
  • Strong knowledge of product and project management methodologies and frameworks.
  • Exceptional communication and interpersonal skills for effective collaboration.
  • Analytical mindset to leverage data and prioritize initiatives.
  • Success in managing multiple projects simultaneously.
  • Certifications on SFMC and Salesforce CRM are must have.
  • Certifications such as PMP (Project Management Professional), PRINCE2 (Projects IN Controlled Environments), or Agile certifications (Scrum Master, SAFe) are often preferred.
  • Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage
  • Prior experience in managing SFMC operations teams and or processes will be preferred.
  • Commitment To Diversity And Inclusion :

    Novartis is committed to building an outstanding, inclusive work environment and diverse teams&apos representative of the patients and communities we serve.

    Accessibility And Accommodation :

    Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [HIDDEN TEXT] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

    Why Novartis : Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together https : / / www.novartis.com / about / strategy / people-and-culture

    Join our Novartis Network : Not the right Novartis role for you Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up : https : / / talentnetwork.novartis.com / network

    Benefits and Rewards : Read our handbook to learn about all the ways we'll help you thrive personally and professionally : https : / / www.novartis.com / careers / benefits-rewards

    Show more

    Show less

    Skills Required

    Prince2, Pmp, Project Management, Scrum Master, Safe, Agile, Salesforce Crm

    Create a job alert for this search

    Team Lead • Hyderabad / Secunderabad, Telangana, India

    Related jobs
    • Promoted
    Marketing & Lead Generation Operations Manager

    Marketing & Lead Generation Operations Manager

    NeoDrafts Inchyderabad, telangana, in
    Neodrafts is a leading B2B lead generation and digital marketing company that helps brands grow through high-quality campaigns and data-driven strategies. We deliver measurable results by connecting...Show moreLast updated: 25 days ago
    • Promoted
    Team Lead

    Team Lead

    Firstsourcehyderabad, telangana, in
    Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services.Firstsource specializes in helping customers stay ahead of the curve through transformational so...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager - Process - Solar Cell

    Assistant Manager - Process - Solar Cell

    Premier Energies LimitedRangareddy, Telangana, India
    Founded in 1995, Premier Energies is a leading solar cell and module manufacturer based in Telangana, India.We operate advanced facilities with 2 GW cell and 5. GW module capacity, and are expanding...Show moreLast updated: 30+ days ago
    • Promoted
    Manager - Brand Operations Lead

    Manager - Brand Operations Lead

    ConfidentialHyderabad / Secunderabad, Telangana, India
    The Brand Field CRM Ops Lead is responsible for driving CRM and Alignment product enablement, enhancement, and operational execution. This role plays a pivotal part in ensuring that the brand team's...Show moreLast updated: 9 days ago
    • Promoted
    Senior Executive IT

    Senior Executive IT

    Premier Energies LimitedRangareddy, Telangana, India
    Founded in 1995, Premier Energies is a leading solar cell and module manufacturer based in Telangana, India.We operate advanced facilities with 2 GW cell and 5. GW module capacity, and are expanding...Show moreLast updated: 2 days ago
    • Promoted
    Team Lead - Operations

    Team Lead - Operations

    ConfidentialHyderabad / Secunderabad, Telangana
    Maintaining Attrition Shrinkage of the team.Handling customer complaints and resolving issues that employees are not authorized to handle on their own. Dealing with schedule changes, employee call-i...Show moreLast updated: 30+ days ago
    • Promoted
    Lead-Red team

    Lead-Red team

    NopalCyberhyderabad, telangana, in
    NopalCyber makes cybersecurity manageable, affordable, reliable, and powerful for companies that need to be resilient and compliant. Through Managed Extended Detection and Response (MXDR), Attack Su...Show moreLast updated: 7 days ago
    • Promoted
    Campaign Excellence Manager

    Campaign Excellence Manager

    ConfidentialHyderabad / Secunderabad, Telangana
    We are all different, yet we all use our unique contributions to serve patients.Masters degree with 4 - 6 years of experience in Campaign Management or related field OR. Bachelors degree with 6 - 8 ...Show moreLast updated: 30+ days ago
    • Promoted
    Team Leader, Operations

    Team Leader, Operations

    ConfidentialHyderabad / Secunderabad, Telangana
    FactSet combines hundreds of databases into a single, powerful information system.It is a one-stop source for financial information and analytics for business analysts, portfolio managers, investme...Show moreLast updated: 30+ days ago
    • Promoted
    Team Leader

    Team Leader

    ConfidentialHyderabad / Secunderabad, Telangana
    Manage an efficient and high-quality BIP team that promotes synergy and best practice sharing among resources, drives collaboration with Country Organizations in managing high standards of communic...Show moreLast updated: 30+ days ago
    • Promoted
    Performance Marketing Lead

    Performance Marketing Lead

    OLGA LLCHyderabad, IN
    We are seeking a Performance Marketing Lead who can transform paid media investments into sustainable business outcomes.This is a leadership role for someone who can balance big-picture strategy wi...Show moreLast updated: 16 days ago
    • Promoted
    CRM Lead / Manager

    CRM Lead / Manager

    Sportskeedahyderabad, telangana, in
    Kiddopia is a leading kids’ learning and gaming app loved by millions worldwide.Kiddopia are looking for a CRM Lead / Manager to drive user engagement, retention, and growth through data-driven CRM...Show moreLast updated: 7 days ago
    • Promoted
    Team Leader Operations

    Team Leader Operations

    ConfidentialHyderabad / Secunderabad, Telangana
    FactSet combines hundreds of databases into a single, powerful information system.It is a one-stop source for financial information and analytics for business analysts, portfolio managers, investme...Show moreLast updated: 30+ days ago
    • Promoted
    Lead Generation Specialist

    Lead Generation Specialist

    HelloARsecunderabad, telangana, in
    We’re hiring a Lead Generation Specialist to build high-quality prospect lists and run outbound email and LinkedIn motions that convert into warm inbound conversations. You’ll own research, enrichme...Show moreLast updated: 20 days ago
    • Promoted
    Curriculum Operation Lead

    Curriculum Operation Lead

    NxtWavehyderabad, telangana, in
    NIAT / Intensive / Academy Program).NxtWave was founded by Rahul Attuluri (ex-Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur). NxtWave raised ₹275 crore, led by G...Show moreLast updated: 18 days ago
    • Promoted
    Team Lead Operations

    Team Lead Operations

    ConfidentialHyderabad / Secunderabad, Telangana
    Maintaining Attrition Shrinkage of the team.Handling customer complaints and resolving issues that employees are not authorized to handle on their own. Dealing with schedule changes, employee call-i...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Team Lead

    Operations Team Lead

    MarketStarHyderabad, Telangana, India
    Experience : 3+ Years as Team Lead.Maintaining Attrition & Shrinkage of the team.Handling customer complaints and resolving issues that employees are not authorized. Dealing with schedule changes, em...Show moreLast updated: 30+ days ago
    • Promoted
    Plant Human Resources Manager

    Plant Human Resources Manager

    Staffing Bench HR SolutionsSangareddi, Telangana, India
    Location : Sangareddy, Telangana (Manufacturing Plant).Experience : 10 – 15 years (Preferred in Manufacturing / Plant HR role). We are looking for a dynamic and result-oriented Plant HR Manager to lead ...Show moreLast updated: 6 days ago