Support Specialist

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com .

OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutionsincluding Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.onx.com .

Job Purpose :

Lead Data Center Representative

• Provides backup support for Manager along with detail listed below (production and QA support included).

Data Center Representative – the current team has a minimum of 8 years' experience in the computer operations field.

Qualifications and experience :

Strong customer interface and problem-solving skills. Able to manage multiple tasks.

Excellent communication and interpersonal skills.

Dependable.

Detail oriented.

Good time management skills.

Must be capable of working independently.

Duties and responsibilities :

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