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Operational Specialist (Immediate Start)

Operational Specialist (Immediate Start)

InSnap Technologies Pvt LtdIndia
4 days ago
Job description

Job Title : Quality Analyst

Shift : 7 : 30 PM – 5 : 00 AM

Location : Koramangala

Salary : Up to 10 LPA

Preference : Immediate Joiners

Job Overview

We are looking for a detail-oriented Quality Analyst to support our Business Development team by auditing calls, emails, and proposals, ensuring communication standards, and driving continuous improvement in client engagement and sales effectiveness.

Key Responsibilities

  • Audit BD interactions (calls, emails, proposals) to ensure quality and process compliance.
  • Assess discovery calls, presentations, and RFP responses for alignment with business goals.
  • Identify training needs and provide feedback to improve performance and communication.
  • Track KPIs, analyze trends, and recommend improvements.
  • Support CRM accuracy and sales strategy refinement.

Qualifications & Skills

  • Relevant experience in quality control / auditing.
  • Exposure to international sales processes.
  • Strong communication and analytical skills.
  • Preferred : Experience in sales / customer service and quality control practices.
  • Compensation

    Competitive salary based on experience (up to 10 LPA).

    Equal Opportunity

    At InSnap, we value diversity and inclusivity and welcome applicants from all backgrounds.

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    Operational Specialist • India

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