Learning Developer

Responsibilities :

• Carry out Job-Task-Needs Analyses and perform other types of research (feedback analysis, stakeholder interviews) to capture performance outcomes and challenges of the target roles.
• Work with audience representatives to define and document learning needs and success metrics of learning initiatives, as well as their impact on business goals.
• Design technical and non-technical learning assets (courses, hands-on exercises, knowledge checks) that meet the learning needs of the targeted audience groups (sales professionals, technical employees, partners, customers and industry professionals).
• Develop learning assets in relevant formats (video demos, walkthroughs, narrated presentations, graphics, text curation) and in relevant delivery modes (eLearning, (virtual) instructor-led training, hackathon).
• Develop other types of digital assets used by the target audience e.g., customer-facing slide decks, according to the style guide.
• Own and maintain learning assets according to product releases, industry trends and learner feedback.
• Review courses developed by peers for accuracy, functional relevance and educational value.
• Support the design, development, and implementation of measurement and evaluation strategies to assess the efficiency and effectiveness of learning assets.
• Build technical expertise on identified products and technologies.

Skills Required

Design, Development, Retail Sales Corporate Sales