Customer Support Specialist (8 weeks Contract)

Company Description

HNR Tech is a Business Development Firm that provides professional services and consultancy to help organizations grow their business. Our mission is to provide excellent services to organizations globally and transform them into world-class businesses. Our services include web and mobile app development, UI / UX designing, and digital marketing.

Role Description

This is a remote, temporary role for a Chat Support - Sales specialist. As a Chat Support - Sales specialist, you will be responsible for providing timely and effective support to customers who may have questions or concerns related to our products and services. You will also identify potential sales opportunities, provide product recommendations, and develop relationships with customers to enhance customer satisfaction.

Qualifications

Prior experience in customer service and sales

Excellent written and verbal communication skills

Strong problem-solving and analytical skills

Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Proven ability to meet or exceed sales quotas / targets

Experience with customer service and sales tools such as CRMs and chat support tools

Degree in business administration, sales, or a related field is a plus