Japanese Translator

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they take preventive measures to avoid future overdue with accounts that have a high exposure.

In Global Payment Services we are responsible for processing incoming remittance payments from Cardmembers and Corporate Clients, ensuring card accounts are credited accordingly, balances updated and further spend is enabled. Our mission is to process remittance payments quickly, accurately, and efficiently. We aim to provide an exceptional customer experience leveraging new capabilities, automation, and digital payment innovation, while delivering top-end operational excellence.

As a member of the Payments Operations team, you will report to the Team Leader and be responsible for the day to day-to-day processing of remittances for Japan Market.

Shift Timings : 7 : 30am to 4pm

Language Requirements : Advanced level of English & Japanese Language JLPT N3

Minimum Qualifications

• The successful candidate needs to be an organized, energetic individual with well-developed communication skills.
• A high level of numeracy and analytical skills is required
• Attention to detail and ability to maintain a high level of accuracy whilst working under pressure is essential
• Ability to identify, gather and analyze complex information
• High level of customer focus with excellent problem-solving skills
• Ability to organize and manage to deadlines, adapting your time to changing priorities in order to meet the needs of the department
• Ability to work as part of a team ensuring team goals are achieved
• Business Japanese, Speaking & Writing. Minimum JLPT N3
• B.COM Graduate

Responsibilities :

Compliance Language

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Skills Required

Analytical Skills, Compliance, Research, Problem-solving