Program Manager

Job Title : Program Manager

Job Location : Hyderabad, India

Worksite : Onsite (100%)

About WCT :

Wafer Wire Technology Solutions (WCT) specializes in delivering comprehensive Cloud, Data and AI solutions through Microsoft's technology stack. Our services include Strategic Consulting, Data / AI Estate Modernization, and Cloud Adoption Strategy. We excel in Solution Design encompassing Application, Data, and AI Modernization, as well as Infrastructure Planning and Migrations. Our Operational Readiness services ensure seamless DevOps, ML Ops, AI Ops, and Sec Ops implementation. We focus on Implementation and Deployment of modern applications, continuous Performance Optimization, and future-ready innovations in AI, ML, and security enhancements. Delivering from Redmond-WA, USA, Guadalajara, Mexico and Hyderabad, India, our scalable solutions cater precisely to diverse business requirements and multiple time zones (US time zone alignment).

Responsibilities :

• Regional Owner for the Consumption Led Skilling, GTM Strategy, Stakeholder Engagement and secure commitment
• Own all the ops activities for the consumption led skilling
• Manage intake, triage, and execution of CLS requests from field teams and partners.
• Coordinate across GPS Skilling Leads, Solution Area experts, and Delivery teams to ensure timely deployment of skilling engagements
• Creation of presentation deck for Program execution and Status for the implementation of the skilling needs for the various engagement
• Maintain and optimize workflows using tools like the GPS Skilling OneApp and ServiceTree.
• Track and report on key metrics such as ACR influenced, project unblock rates, and learner impact
• Serve as the primary point of contact for field teams, partner delivery managers, and internal stakeholders.
• Facilitate alignment between proactive and reactive skilling motions, ensuring seamless handoffs and consistent communication
• Ensure all skilling engagements comply with Microsoft’s SDL and TrIP security standards.
• Manage service tagging, entitlement lifecycle, and identity compliance in coordination with security and compliance teams
• Analyze feedback and operational data to refine skilling delivery models.
• Contribute to the evolution of CLS 2.0 by identifying gaps, proposing enhancements, and supporting tool integration efforts

Required Qualifications :

Equal Employment Opportunity Declaration :

WCT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.