Job description
Job Summary :
- We are seeking an experienced Program Manager to drive the planning, execution, and successful delivery of key initiatives across our SaaS platform . This role requires strong cross-functional collaboration, execution oversight, and process optimization to ensure seamless coordination between engineering, product, marketing, and operations teams. The ideal candidate will have a solid understanding of SaaS business models, cloud-based architectures, and Agile methodologies .
Key Responsibilities :
Program Planning & Execution :
Define, scope, and execute cross-functional programs related to SaaS product development, platform enhancements, and go-to-market strategies.Develop and manage program timelines, ensuring alignment with business objectives and customer needs.Track progress, identify risks, and proactively mitigate issues to keep programs on track.Establish and maintain program documentation, reporting key milestones and metrics to stakeholders.Stakeholder Management & Communication :
Collaborate with engineering, product, sales, marketing, customer success, and operations teams to align priorities and drive execution.Collaborate with stakeholders to prioritize data-driven insights, KPIs, and self-service analytics initiatives .Serve as the primary point of contact for program updates, risks, and dependencies.Communicate program status and insights to senior leadership, providing data-driven recommendations.Process Optimization & Agile Execution :
Implement Agile and Lean best practices to improve execution efficiency.Drive process automation and standardization across teams to improve delivery speed and quality.Support sprint planning, retrospectives, and continuous improvement initiatives.Cross-Functional Coordination :
Manage dependencies across teams, ensuring smooth collaboration for new feature releases and platform improvements.Partner with DevOps and engineering teams to optimize software deployment and infrastructure scalability.Align with marketing and sales teams to ensure seamless product launches and feature rollouts .Required Qualifications :
Bachelor's degree in Business, Computer Science, Engineering, or a related field.5+ years of program management experience in a SaaS or cloud-based product environment.Strong understanding of SaaS business models, cloud infrastructure , and Agile development processes .Experience working with Agile teams and tools like Jira, Confluence, Asana, or Trello .Experience working with BI tools (Tableau, Power BI, Looker, Sisense, etc.) and data visualization strategies.Excellent problem-solving, stakeholder management, and communication skills.Preferred Qualifications :
Familiarity with data governance frameworks and compliance standard and data-driven SaaS applications .Knowledge of DevOps, CI / CD pipelines, and cloud security best practices .Certifications such as PMP, CSM, SAFe Agile, or PgMP .Skills Required
Power Bi, Saas, Tableau, Devops