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Fraud Associate Role
ConfidentialBengaluru / Bangalore30+ days ago
Job descriptionHigh integrity, confidentiality, and professionalism when handling sensitive information. Ability to work under pressure, ensuring accuracy and meeting tight deadlines. Proactive, self-motivated, and proficient in Microsoft Office with a willingness to learn custom software. Strong investigative skills and attention to detail. Experience in the communications industry and fraud prevention strategies (desirable).
Job description
Role & responsibilities
- Detect and respond to suspicious activity through the Fraud Management System (FMS) to prevent abuse and revenue loss.
- Address requests from internal and external departments, ensuring timely and accurate responses while highlighting risks to supervisors.
- Analyze data to identify emerging fraud trends and assist in updating fraud prevention strategies.
- Provide fraud awareness training to other teams as needed.
- Adapt to industry trends and update processes accordingly.
- Work rotational shifts, including evenings and weekends, to ensure 24 / 7 coverage.
Preferred candidate profile
Skills Required
Detect, Fraud Management System, Analyze data
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Associate • Bengaluru / Bangalore
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