Customer Relationship Executive

Job Summary : As a Customer Relations Executive, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and ensure a seamless customer experience. This entry-level position is perfect for recent graduates who are eager to start their careers in a dynamic and customer-centric environment.

Key Responsibilities :

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Address customer concerns and provide appropriate solutions to ensure customer satisfaction.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with other departments to resolve complex customer issues.
• Assist in the development and implementation of customer service policies and procedures.
• Gather customer feedback and share insights with the team to improve overall customer experience.
• Participate in training sessions to enhance product knowledge and customer service skills.

Qualifications :

Benefits :

Job Types : Full-time, Permanent, Fresher

Pay : ₹8, ₹12,000.00 per month

Benefits :

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Work Location : In person