Senior Product Specialist (FY25 B15)

ABOUT FACTSET

FactSet creates flexible, open data and software solutions for over 162,000 investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make crucial decisions.

For over 40 years, through market changes and technological progress, our focus has always been to provide exceptional client service. From more than 37 offices in 20 countries, we're all working together toward the goal of creating value for our clients, and we're proud that 90% of clients who use FactSet continue to use it, year after year.

PROCESS BRIEF / SUB-PROCESS BRIEF

FactSet's Product Development department is responsible for implementing new products and enhancing existing ones. The mission of the department is to deliver simple, world-class solutions by collaborating with clients to understand their needs, with cross-functional project teams to share those insights, and with Sales to bring our solutions to market.

The Analytics group develops applications and solutions which facilitate tasks for portfolio managers, researchers, risk analysts, and performance analysts. Group members have strong financial backgrounds and understand the workflow of each of these investment professional types.

JOB RESPONSIBILITIES

• Efficient resource and work / tasks / projects allocation among team members considering business / client priorities with help of product manager(s).
• If required, rotate the tasks to make sure no major dependency in the team.
• Active participation in recruitment of new team members.
• Direct and execute training, coaching, and mentoring to develop team members.
• Solve team issues / conflicts whenever required.
• Develop and maintain internal documentation used within the team.
• Have a clear understanding of the clients' needs and workflows.
• Be the first line of defense to answer questions related to Portfolio Analysis, performance, and attribution related products from sales / consulting and reconciliation team.
• Identify and respond to client demand for new initiatives and enhancements to analytics solutions.
• Participate in product focused rotations designed to teach the portfolio management process and provide exposure to multiple aspects of the Portfolio Analysis application.
• Develop requirements' specifications and test cases from business requirements and help engineering to understand the same.
• Work with the design team to develop Portfolio Analysis, performance and attribution related application's features.
• Work with engineers to fix bugs, test enhancements, and manage releases and client migrations.
• Work with Knowledge Management team to help write documentation as well as internal and external client communications.
• Ensure the ongoing quality of the Portfolio Analysis products.
• Actively manage and share ideas to improve work processes and output.

Eligibility criteria –Skills required, Education & Experiences

Preferred Skills / qualifications / certification

Career Progression Path :

Product Analyst → Product Analyst II → Associate Product Specialist → Product Specialist → Product Specialist II → Senior Product Specialist → Associate Product Manager → Product Manager → Senior Product Manager

Interview Process

Minimum three rounds of interviews

Skills Required

Portfolio Analysis, Sql