Client Servicing Director (from Digital Marketing Agency)

About The Opportunity

Opportunity in the Digital Marketing & Agency Services sector — serving B2B and B2C clients with integrated performance marketing, brand campaigns, and full-funnel digital experiences. The role sits at the intersection of client leadership, strategy, revenue responsibility, and cross-functional delivery across creative, media, analytics, and tech teams.

Mindtel is expanding its India leadership team and is hiring an experienced Director-level client leader to own strategic relationships, revenue growth, and high-impact campaign outcomes for a portfolio of marquee accounts. This is an on-site role based in India.

Role & Responsibilities

• Lead and grow a portfolio of strategic accounts—define client success plans, set commercial objectives, and own revenue & retention outcomes.
• Translate client business goals into integrated digital strategies across performance, brand, content, and analytics; drive measurable ROI.
• Own P&L for assigned accounts : pricing, forecasting, margin protection, and monthly / quarterly financial reporting.
• Drive new business and expansion opportunities—lead pitches, craft proposals, and negotiate commercial terms with senior client stakeholders.
• Coordinate cross-functional delivery—ensure high-quality outputs, on-time delivery, and continuous optimization with creative, media, analytics, and tech teams.
• Act as senior escalation point : manage stakeholder expectations, provide proactive counsel, and implement governance to reduce churn.

Skills & Qualifications

Must-Have

Preferred

Benefits & Culture Highlights

Location : On-site — India. If you are a strategic, commercially-minded client leader with a strong track record in digital agency delivery and growth, apply to join Mindtel's leadership team and help shape client success at scale.

Skills : hubspot crm,salesforce,revenue,p&l management,account management,media planning,analytics,client relationship management,strategy,google ads,digital,google analytics

Skills Required

Salesforce, Google Ads, campaign strategy, Client Relationship Management, New Business Development, Account Management, Google Analytics, Media Planning